• Skip to main content
Mobile Navigation
Torrington Savings Bank Login
Torrington Savings Bank
Secondary Navigation
  • Locations
  • Contact Us
  • Rates
  • Learn
tsb-search-mono Search
Global Navigation
  • Personal
  • Business
  • Wealth
  • About TSB
  • Foundation

Login to TSB Online Banking

Personal & Business Banking
Enroll Personal
Enroll Business
Forgot Password
Log In
Wealth Management (Accunet)
Log In
Credit Card Services
Apply
Log In

Main Navigation

  • Loans
    Mortgage Rates Icon

    Calculate Your Mortgage Rate

    Are you thinking about purchasing a new home or refinancing your current home? TSB can create a customized rate based on your financial situation and goals.

    Calculate My Rate Mortgage Calculators
    • Compare Home Loans
      • First Time Homebuyers
      • Buyer’s Boost
      • Conventional Mortgage
      • Refinance
      • Jumbo Mortgage
      • Construction Loan
    • Contact a Residential Lender
    • Mortgage Calculators
    • Home Equity Comparison
      • Home Equity Loan
      • Home Equity Line of Credit
    • Personal Loan
      • Collateral Secured Loans
      • Life Loan
      • Overdraft Line of Credit
    • Credit Sense
    Teens sitting on bleachers using the Greenlight app

    Torrington Savings Bank Partners with Greenlight on Financial Literacy Month to Help Parents Raise Financially Smart Kids and Teens

    Headshots of those being promoted

    Torrington Savings Bank Announces Three Recent Promotions

  • Checking

    Greenlight

    Enjoy the debit card and money app for kids and teens-and so much more!

    Learn More
    • Compare Checking Accounts
      • Journey Checking
      • Advantage Checking
      • BankRight Checking
    • Online Banking
      • Bill Pay
    • Mobile Banking
      • Digital Wallet
    • Debit Cards
      • Card Controls
    • ATM
    • Telephone Banking
    • Overdraft Protection
    Teens sitting on bleachers using the Greenlight app

    Torrington Savings Bank Partners with Greenlight on Financial Literacy Month to Help Parents Raise Financially Smart Kids and Teens

    Headshots of those being promoted

    Torrington Savings Bank Announces Three Recent Promotions

  • Savings
    estatements icon

    eStatements

    Skip the paper cuts and save some green by signing up for eStatements

    Learn More
    • Compare Savings Accounts
      • Journey Savings
      • Advantage Money Market
      • Build Your Own Club
      • First Time Savers
    • CD (Certificates of Deposit)
    • Health Savings Account (HSA)
    • IRA
    • Online Banking
      • eStatements
      • eNotices
    • Mobile Banking
    • Telephone Banking
    • Debit Card Round Up
    • Money Manager
    Teens sitting on bleachers using the Greenlight app

    Torrington Savings Bank Partners with Greenlight on Financial Literacy Month to Help Parents Raise Financially Smart Kids and Teens

    Headshots of those being promoted

    Torrington Savings Bank Announces Three Recent Promotions

  • Credit Cards
  • Tools & Resources

    Greenlight

    Enjoy the debit card and money app for kids and teens-and so much more!

    Learn More
    • Ways to Bank
      • Online Banking
      • Mobile Banking
      • ATM
      • Telephone Banking
    • Plan Your Financial Future
      • Monitor Credit Score
      • Personal Finance Manager
      • Greenlight for Kids and Teens
      • Education Center
    • Manage Your Money
      • Card Controls
      • Bill Pay
      • Paperless Documents
      • Digital Wallet
      • Round Up Savings Program
    • Help & Support
      • Lost or Stolen Card
      • FAQs
      • Support
      • Make An Appointment
      • Switch Kit
We’re Here To Help

Do you have a question?

Contact us today by visiting your closest branch location or call us:

Customer Care Center: (860) 496-2152 or 1-888-856-1868
Telephone Banking: 1-800-232-9581

Lost or Stolen Card? 

Debit Cards: (860) 496-2152
Outside to the United States: 1-888-856-1868
Personal Credit Card: 1-800-558-3424
Business Credit Card: 1-866-552-8855

Contact UsPopular FAQs

How Can We Help?

Open An
Account

Find a
Location

Contact a
Lender

Popular FAQs

Check out our Frequently Asked Questions for additional information about many of TSB products and services

  • Checking
  • Online Banking
  • Bill Pay
  • Mortgage
  • Mobile Banking
  • Security
Checking

You can re-order checks from within your Online Banking profile through the “Banking Services” menu.

If you do not have enough money in your account on the “Deliver By” date, the payment will still be sent to the biller/payee and you could receive an insufficient funds charge (as disclosed in our schedule of fees.) We will try to collect payment a second time within 24-48 hours. If at that time you still do not have sufficient funds, a second insufficient funds charge may be assessed. At times, we may work with the biller/payee to try and reverse the payment. If the payment cannot be reversed, we will contact you directly to satisfy your outstanding balance. Your access to Online Bill Pay may also be restricted for payments resulting in insufficient funds.

The Service will bear responsibility for any late payment related charges up to $50.00 should a payment post after its Due Date as long as the payment was scheduled in accordance with the following guidelines:

  1. When scheduling Bill Payments, you must select a Scheduled Payment Date that is no later than the actual Due Date reflected on your Biller Statement unless the Due Date falls on a Non-Business Day.
  2. If the actual Due Date falls on a Non-Business Day, you must select a Scheduled Payment Date that is at least one (1) Business Day before the actual Due Date.
  3. Scheduled Payment Dates must be prior to any late date or grace period. The system will automatically show you the earliest available date for that biller/payee.
  4. All payments requiring paper checks will require 5 business days for processing, so please plan your payment requests accordingly.

The method of payment is determined by the biller/payee. Some biller/payees may also set certain dollar limits to what payments are sent electronically and what payments are sent by check. This means that your payment could be sent electronically, and other times, a payment to that same biller/payee could be sent via check. The system will also send more check payments out initially while it establishes your normal behavior. All payments requiring paper checks will require 5 business days for processing, so please plan your payment requests accordingly.

For questions regarding Card Controls or to report fraud please contact us at (860) 496-2152 or visit TorringtonSavings.Bank for more information.

Yes, with a single tap, you can immediately disable a debit card.  When a card is blocked, new purchases and ATM transactions are declined. You can easily remove the block on the card at any time. Changes are immediate.

  1. Sign in using Torrington Savings Bank’s Mobile Banking app
  2. Select Cards from the menu
  3. Swipe through to select the required card
  4. Tap the Block Card. The Block Card option turns green.
View More FAQs

Online Banking

You can re-order checks from within your Online Banking profile through the “Banking Services” menu.

If you do not have enough money in your account on the “Deliver By” date, the payment will still be sent to the biller/payee and you could receive an insufficient funds charge (as disclosed in our schedule of fees.) We will try to collect payment a second time within 24-48 hours. If at that time you still do not have sufficient funds, a second insufficient funds charge may be assessed. At times, we may work with the biller/payee to try and reverse the payment. If the payment cannot be reversed, we will contact you directly to satisfy your outstanding balance. Your access to Online Bill Pay may also be restricted for payments resulting in insufficient funds.

The Service will bear responsibility for any late payment related charges up to $50.00 should a payment post after its Due Date as long as the payment was scheduled in accordance with the following guidelines:

  1. When scheduling Bill Payments, you must select a Scheduled Payment Date that is no later than the actual Due Date reflected on your Biller Statement unless the Due Date falls on a Non-Business Day.
  2. If the actual Due Date falls on a Non-Business Day, you must select a Scheduled Payment Date that is at least one (1) Business Day before the actual Due Date.
  3. Scheduled Payment Dates must be prior to any late date or grace period. The system will automatically show you the earliest available date for that biller/payee.
  4. All payments requiring paper checks will require 5 business days for processing, so please plan your payment requests accordingly.

The method of payment is determined by the biller/payee. Some biller/payees may also set certain dollar limits to what payments are sent electronically and what payments are sent by check. This means that your payment could be sent electronically, and other times, a payment to that same biller/payee could be sent via check. The system will also send more check payments out initially while it establishes your normal behavior. All payments requiring paper checks will require 5 business days for processing, so please plan your payment requests accordingly.

To help safeguard you against fraud with our enhanced Online Bill Pay, every payment is evaluated to ensure that it is within your normal behavior as well as a within the normal behavior for that biller/payee. If we have any questions regarding any of your payments, the payment may be held for 48 hours while we try to contact you for verification. If we are unable to contact you, the payment may be cancelled.

Connections to Quicken® or QuickBooks® software can be setup through Self-Enrollment via TSB Online Banking by selecting Banking Services / Quicken and QuickBooks®.

View More FAQs

Bill Pay

If you do not have enough money in your account on the “Deliver By” date, the payment will still be sent to the biller/payee and you could receive an insufficient funds charge (as disclosed in our schedule of fees.) We will try to collect payment a second time within 24-48 hours. If at that time you still do not have sufficient funds, a second insufficient funds charge may be assessed. At times, we may work with the biller/payee to try and reverse the payment. If the payment cannot be reversed, we will contact you directly to satisfy your outstanding balance. Your access to Online Bill Pay may also be restricted for payments resulting in insufficient funds.

The Service will bear responsibility for any late payment related charges up to $50.00 should a payment post after its Due Date as long as the payment was scheduled in accordance with the following guidelines:

  1. When scheduling Bill Payments, you must select a Scheduled Payment Date that is no later than the actual Due Date reflected on your Biller Statement unless the Due Date falls on a Non-Business Day.
  2. If the actual Due Date falls on a Non-Business Day, you must select a Scheduled Payment Date that is at least one (1) Business Day before the actual Due Date.
  3. Scheduled Payment Dates must be prior to any late date or grace period. The system will automatically show you the earliest available date for that biller/payee.
  4. All payments requiring paper checks will require 5 business days for processing, so please plan your payment requests accordingly.

The method of payment is determined by the biller/payee. Some biller/payees may also set certain dollar limits to what payments are sent electronically and what payments are sent by check. This means that your payment could be sent electronically, and other times, a payment to that same biller/payee could be sent via check. The system will also send more check payments out initially while it establishes your normal behavior. All payments requiring paper checks will require 5 business days for processing, so please plan your payment requests accordingly.

To help safeguard you against fraud with our enhanced Online Bill Pay, every payment is evaluated to ensure that it is within your normal behavior as well as a within the normal behavior for that biller/payee. If we have any questions regarding any of your payments, the payment may be held for 48 hours while we try to contact you for verification. If we are unable to contact you, the payment may be cancelled.

View More FAQs
Mortgage

A home loan often involves many fees, such as the appraisal fee, title charges, closing fees, and state or local taxes. These fees vary from state to state and also from lender to lender. Any lender or broker should be able to give you an estimate of their fees, but it is more difficult to tell which lenders have done their homework and are providing a complete and accurate estimate. We take quotes very seriously. We’ve completed the research necessary to make sure that our fee quotes are accurate to the city level – and that is no easy task!

To assist you in evaluating our fees, we’ve grouped them as follows:

Third Party Fees

Fees that we consider third party fees include the appraisal fee, the credit report fee, the settlement or closing fee, the survey fee, tax service fees, title insurance fees, flood certification fees, and courier/mailing fees.

Third party fees are fees that we’ll collect and pass on to the person who actually performed the service. For example, an appraiser is paid the appraisal fee, a credit bureau is paid the credit report fee, and a title company or an attorney is paid the title insurance fees.

Typically, you’ll see some minor variances in third party fees from lender to lender since a lender may have negotiated a special charge from a provider they use often or chooses a provider that offers nationwide coverage at a flat rate. You may also see that some lenders absorb minor third party fees such as the flood certification fee, the tax service fee, or courier/mailing fees.

Taxes and other unavoidables

Fees that we consider to be taxes and other unavoidables include:

  • State/Local Taxes, and
  • Recording Fees

These fees will most likely have to be paid regardless of the lender you choose. If some lenders don’t quote you fees that include taxes and other unavoidable fees, don’t assume that you won’t have to pay it. It probably means that the lender who doesn’t tell you about the fee hasn’t done the research necessary to provide accurate closing costs.

Lender Fees

Fees such as points, document preparation fees, and loan processing fees are retained by the lender and are used to provide you with the lowest rates possible. This is the category of fees that you should compare very closely from lender to lender before making a decision.

Required Advances

You may be asked to prepay some items at closing that will actually be due in the future. These fees are sometimes referred to as prepaid items.

One of the more common required advances is called “per diem interest” or “interest due at closing.” All of our mortgages have payment due dates of the 1st of the month. If your loan is closed on any day other than the first of the month, you’ll pay interest, from the date of closing through the end of the month, at closing. For example, if the loan is closed on June 15, we’ll collect interest from June 15 through June 30 at closing. This also means that you won’t make your first mortgage payment until August 1. This type of charge should not vary from lender to lender, and does not need to be considered when comparing lenders. All lenders will charge you interest beginning on the day the loan funds are disbursed. It is simply a matter of when it will be collected.

If an escrow or impound account will be established, you will make an initial deposit into the escrow account at closing so that sufficient funds are available to pay the bills when they become due.

If your loan requires mortgage insurance, we will arrange for the coverage during the underwriting process. Whether or not you must purchase mortgage insurance depends on the size of the down payment you make.

If your loan is a purchase, you’ll also need to pay for your first year’s homeowner’s insurance premium prior to closing. We consider this to be a required advance.

Whether you’re purchasing or refinancing, we’re certain you’ll find our service amazing! If you’ll be purchasing but haven’t found the perfect home yet, contact a loan originator and get pre-qualified so you can go house hunting with confidence.

  1. First, you’ll complete our online application
    The application will ask you questions about the home and your finances and takes less than 20 minutes to complete.
  2. After completing your application, a Loan Originator will contact you to introduce himself or herself and to answer any questions you may have. Your Loan Originator is a mortgage expert and will provide help and guidance along the way.
  3. If you are purchasing a new home, the Loan Originator will also contact the Real Estate Broker or the seller so that they’ll know whom to contact with questions.
  4. We’ll send you an application package including a Loan Estimate. The application package will be sent to you and will contain papers for you to sign and a list of items we’ll need to verify the information you provided about your finances during the online application. Upon review of the loan estimate you will determine if you wish to proceed with the application; at which time you will pay the application fee.
  5. We’ll order the appraisal from a licensed appraiser who is familiar with home values in your area. Depending on your finances and the loan amount requested, different types of appraisals are used. Sometimes the appraiser will need to view the home. Sometimes they are able to do their evaluation from the street.
  6. We’ll work with your attorney to coordinate your closing date. After we have received the application package back from you and the appraisal, we will complete the underwriting of your application.  When your loan is approved a commitment letter will be issued to you.  If you are purchasing a home your attorney will work with the seller’s attorney to schedule the closing.

That’s all there is to it – You’re on your way to the most convenient home loan ever!

Depending on the loan product applied for, the closing will take place at the office of the buyer’s or seller’s attorney. If you are purchasing a new home, the seller may also be at the closing to transfer ownership to you.  Refinances are closed at your attorney’s office and equity loans and lines are closed at the bank because an attorney is not required.

During the closing you will be reviewing and signing several loan papers. The closing attorney or bank closing agent conducting the closing should be able to answer any questions you have or you can feel free to contact your Loan Originators if you prefer.

Just to make sure there are no surprises at closing, your attorney will contact you a few days before closing to review your final fees, loan amount, first payment date, etc.

The most important documents you will be signing at the closing include:

Loan Closing Disclosure

This document provides an itemized listing of the final fees charged in connection with your loan. If your loan is a purchase, the settlement statement will also include a listing of any fees related to the transaction between you and the seller. If this loan will be a refinance, the settlement statement will show the pay off amounts of any mortgages that will be paid in full with your new loan. Most items on the statement are numbered according to a standardized system used by all lenders. These numbers will correspond to the numbers listed on the Loan Estimate that will be provided in your application package. This document is also commonly known as the closing statement and both the buyer and seller must sign this document.

Final Loan Estimate

This document provides full written disclosure of the terms and conditions of a mortgage, including the annual percentage rate (APR) and other fees. It is exactly the same as the Loan Estimate that you received immediately after your initial application, except it has been updated to reflect the final rate and fee information. Federal law requires that all lenders provide you with this document at closing.

Note

This is the document you sign to agree to repay your mortgage. The note will provide you with all of the details of your loan including the interest rate and length of time to repay the loan. It also explains the penalties that you may incur if you fall behind in making your payments.

Mortgage

This document pledges a property to the lender as security for repayment of a debt. Essentially this means that you will give your property up to the lender in the event that you cannot make the mortgage payments. The Mortgage restates the basic information contained in the note, as well as details the responsibilities of the borrower.

If your loan is a refinance, Federal Law requires that you have three days to decide positively that you want a new mortgage after you sign the documents. This means that the loan funds won’t be disbursed until three business days have passed. The closing agent will provide more details at the closing.

View More FAQs
Mobile Banking

For questions regarding Card Controls or to report fraud please contact us at (860) 496-2152 or visit TorringtonSavings.Bank for more information.

Yes, with a single tap, you can immediately disable a debit card.  When a card is blocked, new purchases and ATM transactions are declined. You can easily remove the block on the card at any time. Changes are immediate.

  1. Sign in using Torrington Savings Bank’s Mobile Banking app
  2. Select Cards from the menu
  3. Swipe through to select the required card
  4. Tap the Block Card. The Block Card option turns green.

Card Alerts allow you to receive push notification or e-mail alerts notifying you of recent debit card transactions. You can activate or deactivate card alerts, set card alerts for all transactions, international transactions, transactions over a specified maximum amount, or specific types of merchants and/or transaction types.

Card Controls allow you to take control of your Torrington Savings Bank Debit Cards through online banking or the TSB Mobile App, so you can define when, where, and how your card is used. With a few taps, you can instantly block all transactions, restrict card usage to specific types of merchants and/or transaction types, or specific geographical regions.

View More FAQs
Security

Yes, with a single tap, you can immediately disable a debit card.  When a card is blocked, new purchases and ATM transactions are declined. You can easily remove the block on the card at any time. Changes are immediate.

  1. Sign in using Torrington Savings Bank’s Mobile Banking app
  2. Select Cards from the menu
  3. Swipe through to select the required card
  4. Tap the Block Card. The Block Card option turns green.

For questions regarding Card Controls or to report fraud please contact us at (860) 496-2152 or visit TorringtonSavings.Bank for more information.

To help safeguard you against fraud with our enhanced Online Bill Pay, every payment is evaluated to ensure that it is within your normal behavior as well as a within the normal behavior for that biller/payee. If we have any questions regarding any of your payments, the payment may be held for 48 hours while we try to contact you for verification. If we are unable to contact you, the payment may be cancelled.

View More FAQs

Contact Us

Let us know how we can help you.

Please note that email is not a secure form of communication.

Do not include any confidential or sensitive information when using this form (account numbers, social security numbers, etc.)

Fill out my online form.
Torrington Savings Bank Close
Locations Contact Rates Search

Personal

    Loans

    • Compare Home Loans
      • First Time Homebuyers
      • Buyer’s Boost
      • Conventional Mortgage
      • Refinance
      • Jumbo Mortgage
      • Construction Loan
    • Contact a Residential Lender
    • Mortgage Calculators
    • Home Equity Comparison
      • Home Equity Loan
      • Home Equity Line of Credit
    • Personal Loan
      • Collateral Secured Loans
      • Life Loan
      • Overdraft Line of Credit
    • Credit Sense
  • Checking

    • Compare Checking Accounts
      • Journey Checking
      • Advantage Checking
      • BankRight Checking
    • Online Banking
      • Bill Pay
    • Mobile Banking
      • Digital Wallet
    • Debit Cards
      • Card Controls
    • ATM
    • Telephone Banking
    • Overdraft Protection
  • Savings

    • Compare Savings Accounts
      • Journey Savings
      • Advantage Money Market
      • Build Your Own Club
      • First Time Savers
    • CD (Certificates of Deposit)
    • Health Savings Account (HSA)
    • IRA
    • Online Banking
      • eStatements
      • eNotices
    • Mobile Banking
    • Telephone Banking
    • Debit Card Round Up
    • Money Manager
  • Credit Cards

    Tools & Resources

    • Ways to Bank
      • Online Banking
      • Mobile Banking
      • ATM
      • Telephone Banking
    • Plan Your Financial Future
      • Monitor Credit Score
      • Personal Finance Manager
      • Greenlight for Kids and Teens
      • Education Center
    • Manage Your Money
      • Card Controls
      • Bill Pay
      • Paperless Documents
      • Digital Wallet
      • Round Up Savings Program
    • Help & Support
      • Lost or Stolen Card
      • FAQs
      • Support
      • Make An Appointment
      • Switch Kit

Business

    Business Banking

    • Business Checking Accounts
      • Small Business Checking
      • Advantage Business Checking
      • Enterprise Checking
      • Nonprofit Checking
    • Business Money Market
    • Business Savings
    • Business Mobile Banking
      • Digital Wallet
    • Business Online Banking
      • Business Bill Pay
  • Credit Cards

    Business Loans

    • Compare Business Loans
      • Revolving Line of Credit
      • Term Loan
      • Commercial Mortgages
      • Construction Financing
      • Alternative Financing Programs
    • Letters of Credit
    • Commercial Lenders
  • Cash Management

    • Cash Management Services
      • Business Desktop Deposit
      • ACH Origination
      • Wire Transfers
      • Zero Balance Account
      • Positive Pay
      • Sweep Services
    • Business Online Banking
    • Business Mobile Banking
    • Invoicing & Payroll
    • Merchant Services

Wealth

    • Investments
    • Private Wealth
    • Foundations & Endowments
    • Trust Services
    • Estate Services

About TSB

    • Mission
    • TSB History
    • Community
    • TSB Team
      • Careers
    • Annual Report
    • Press Room

Download the TSB Mobile App

Banking at Your Fingertips

  • Deposit Checks
  • Stay in the know with push notifications
  • Sign in using FaceID ®
Download the App Continue to Sign In
Torrington Savings Bank

Search TSB

Popular Searches

Account Login

Login to TSB Online Banking

Personal & Business Banking
Enroll Personal
Enroll Business
Forgot Password
Log In
Wealth Management (Accunet)
Log In
Credit Card Services
Apply
Log In

Download Our Mobile App

Download from the App Store Download from Google Play

Need Help?

Contact Our Support Team

Open Your Torrington Savings Bank Account Online

Are You a New or Existing Customer?

New Customer

We make it easy to open a new account securely online in minutes. Choose the account that works best for you.

Get Started

Existing Customer

Adding a new account has never been easier. Log into online banking & select “Open an Account” from the Main Menu.

Login

*Please note to open an account online you must be 18 years or older and a Connecticut resident.

ROUTING #211174165/NMLS #404919

About TSB
 

  • Why TSB?
  • Community
  • TSB Team
  • Careers
  • Annual Reports
  • Press Room
  • Foundation
  • CRA Public File

Products &
Services

  • Personal
  • Business
  • Wealth

Service &
Support

  • Learning Center
  • Security Center
  • Calculators

Contact
 

  • Call Us:
    (860) 496-2152
  • Telephone Banking:
    1-800-232-9581
  • Lost or Stolen Card:
    (860) 496-2152
  • Send Us a Message
  • Find a Local Branch
Torrington Savings Bank Logo

© 2025 Copyright: Torrington Savings Bank | Member FDIC | Equal Housing Lender icon Equal Housing Lender

  • Accessibility
  • Privacy & Protection
  • Terms & Conditions
  • Trust Privacy & Protection
  • Trust Terms & Conditions