“We are renewing our commitment to best-in-class digital products, expanding the services we offer, and supporting the financial well-being of our customers and communities.”
CEO Message
As we enter 2024, the economic outlook is showing some bright spots. Rates are expected to start a downward path soon, unemployment remains low, and inflation is waning.
With the economy slowly creeping toward stability, our team of bankers remain steadfast in their commitment to provide you with the best-in-class products and services you expect from us. The past year we leaned into introducing products & services that center on financial wellness. We continuously search for ways to refine our bank offerings with solutions for what you need to achieve your financial goals now – and beyond.
In 2023, we launched a Health Saving Account (HSA) for individuals and businesses who want to support their employees enrolled in high deductible health plans with an account to grow their money tax free to help cover health expenses. Knowing a primary focus of our customers is based around savings, we added the ability to open our competitively priced CD’s online without having to come into a branch.
In our effort to provide more financial wellness offerings for our customers, we introduced Credit Sense. This complimentary credit monitoring service lives within our online banking platform and allows you to check your credit score, set credit score goals, and more. If you haven’t registered for Credit Sense, I encourage you to do so and see how easy it is to keep track of your credit.
Our dedication to deliver on our customers aspirations of either home ownership or entrepreneurship did not lessen given the economic climate. Our Residential Lending team provided mortgages to 140 individuals and families purchasing a home and helped another 280 access the value in their current home through home equity loan products. While our Commercial Lending team supported over 40 businesses throughout the State with financing to support economic growth and expansion in several industries.
Looking ahead to 2024, we are renewing our commitment to best-in-class digital products, expanding the services we offer, and supporting the financial well-being of our customers and communities. We are grateful to be your financial partner of choice and we look forward to being part of your journey today, tomorrow – together.
Thank you for choosing TSB.
Lesa A. Vanotti
President & Chief
Executive Officer
Corporate & Community Highlights
156 years serving the Northwest Corner and expanding in CT
Expanded bank offerings to serve a greater need for savings and credit resources
Grants awarded towards education & neighborhood revitalization efforts
$21,500 Scholarships Awarded
Donated to local non-profit organizations
Volunteer hours put into the communities we serve
Voted 5 consecutive years by our customers and readers of the Republican-American
Loans funded for families/individuals for home purchases
Helped 280 individuals/families access the equity in their homes
Leadership
TSB Team
Jennifer L. Marchand
Executive Vice President, Treasurer, CFO & Assistant Secretary
Bryan Cassidy
Executive Vice President, Chief Information Officer & Information Security Officer